Common Questions
01
Choosing the optimal solution
Choosing the optimal solution can be a daunting task. Our IT experts can help guide you through the process, customizing solutions to fit your unique business needs.
Why do I need your software solutions?
Our software solutions optimize processes, enhance data analysis, and improve customer experience to help businesses achieve their goals. Automate tasks, gain valuable insights, and stay ahead of the competition with our expertise in latest technologies. Customized solutions to meet your needs. Invest to unlock your business’s potential.
What type of support is included with this Service?
ITouch offers comprehensive support to maximize the benefits of our services. Our team of experts is available via phone, email, and online chat to assist with any questions or concerns. We provide regular updates and maintenance to ensure smooth operation of our software solutions. You can be confident in our support to quickly resolve any issues and focus on your business growth.
What contract options are available?
At ITouch, we offer flexible contract options to fit your needs, including monthly, annual, and multi-year plans. You can choose the option that works best for your budget and business goals. With our transparent pricing and customizable solutions, you can feel confident in your investment and see real results for your business
How can I check compatibility?
Our solutions are compatible with various systems & devices. Contact our support team for help or check requirements on our website. We ensure a smooth integration with your existing systems.
What experience and education do you have?
Our team of experts in software development, engineering, and IT hold advanced degrees and practical experience working with businesses of all sizes and industries. We stay up-to-date with the latest tech and trends to provide innovative solutions. Trust us to help your business succeed.
Does your platform integrate with other software and tools?
Our software solutions are highly adaptable and compatible with various platforms to ensure seamless integration with your existing tools. Our experts provide customized integration solutions and documentation to ensure a hassle-free process. With our solutions, your business systems will be fully integrated and optimized for success.
What’s the difference between software-as-a-service and the cloud?
SaaS and cloud computing differ in how technology is delivered. SaaS is hosted by a third-party provider and delivered over the internet, while cloud computing provides businesses access to computing resources over the internet. Cloud computing offers services like IaaS and PaaS, while SaaS is a type of cloud computing that delivers software over the internet. Not all cloud computing involves SaaS.
02
Privacy and security
This section focuses on answering questions related to the privacy and security of our software solutions.
What protections does ITouch Systems use to protect our data?
ITouch Systems uses advanced encryption, access controls, and intrusion detection systems to protect your data. We conduct regular security audits, have disaster recovery plans, and prioritize data protection to ensure your data is safe and secure.
What are your policies and procedures regarding data storage?
ITouch Systems has strict policies and procedures for data storage to ensure security and confidentiality. Our data is stored on secure servers, monitored regularly, and protected from unauthorized access, loss, or corruption. We comply with data protection regulations and provide transparency and control to clients. Trust us for secure and responsible data storage.
What kinds of payment do you accept?
We offer a range of payment options for our clients, including major credit cards, electronic payments like PayPal, wire transfers, and checks. Our billing system is transparent, with easy-to-understand payment terms and clear invoices. We aim to make the payment process seamless and convenient for our clients.
03
Pricing and service rates
The third section of our website focuses on providing information about our pricing and service rates.
What contract options are available?
ITouch provides flexible contract options, including short-term and long-term contracts with clear pricing and service terms. Customized solutions are also available to meet specific needs. Our goal is to provide clients with the flexibility and choice they need to make informed decisions about their service contracts. Contact us to learn more.
Does your platform integrate with other software and tools?
At ITouch, we offer customized integration solutions to ensure compatibility with a wide range of software and tools commonly used in the industry. Our team works closely with clients to identify specific needs and requirements, and we provide a variety of integration options, including APIs and pre-built integrations, to streamline workflows. Contact us to learn more.
What type of support is included with this Service?
At ITouch, our software solutions include a comprehensive support package that provides technical assistance, software updates, and troubleshooting. Our experienced support team is available 24/7 via email, phone, and live chat, and we offer access to an extensive knowledge base and training resources. With us, you can trust that you will receive the support you need to succeed.
